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Lodging your SBR interactions with a Firewall/Proxy Server or Anti-virus software
For organisations who use a firewall/proxy server to communicate with the internet, a firewall/proxy server may impact your ability to connect with the ATO using our updated SBR implementation. Strong anti-virus software may also interrupt your ability to interact with the ATO. Contact your IT Department to determine whether you need to configure these settings or if whitelisting is required. How do I know whether I might need to configure any of these settings? If you receiv
Matthew Smith
Apr 23 min read


Electronic Lodgement (SBR) Interaction Manager - Exit Code 6 - Operations Problem
If you receive an Exit Code 6 - Operations problem (check operating environment) error on an interaction you make within the Electronic Lodgement (SBR) Interaction Manager then you will need to first ensure that you have the latest product version available for the applicable FBT year per the following: Product Year Required Version (or later) easyFBT 2020 2020.1.0.8 easyFBT 2021 2021.1.0.4 easyFBT 2022 2022.1.0.11 easyFBT 2023 2023.1.0.6 easyFBT 2024 2024.1.0.10
Michael Harris
Apr 11 min read


How to view the Files & Folders list on the Downloads page where it is not shown.
Depending on the configuration of your browser, the Files & Folders area on the Downloads page on our website may not display...
Michael Harris
Apr 2, 20251 min read
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